UK Policy Lab was established in 2014 with the mission of capacitating policy officials in the UK Civil Service by providing new methods, tools and techniques based on design-led innovation and service design. These methodologies include the application of ethnographic research, collaborative idea generation, and prototyping, all in the context of policy making. UK Policy Lab operates projects for – and is funded by the government departments – various departments that commission policy lab to facilitate design processes, while departments are the owners of data collection, analysis and final outcomes, and thus, responsible for monitoring and evaluation of new policies.
Keywords: Capacity building, context analysis, co-creation, co-production